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January, 2008
New Frontiers Of Remote Access - Computer Network Helping
Hand
How many times a day does an admin
wish he had an opportunity to watch a live color image of
what is going on at any network computer in real time? A system
administrator of a corporate network certainly has his hands
full. Giving a helping hand to the employee who is having
a technical problem at any given moment is probably one of
the most important demands of being an admin, and the most
time consuming. So anything that makes the job of remote monitoring
and troubleshooting easier and more effective will probably
be welcomed. One technological advancement that fits that
bill is a new software complex called Anyplace Control. Developed
by Anyplace Control Software, the program allows a system
adminstrator to monitor and troubleshoot any remote computer
inside a network with no need to stand up and walk to the
physical location of the specific PC.
The software consists of Admin and
Host modules that should be installed on the local computer
and a remote one. The product|program requires both computers
to be hooked to each other via the Internet or LAN. The connection
between these PCs can be established in two ways, either via
an IP address or a DNS name or over the Internet using an
account name and a nickname. In the latter case, the account
type of connection allows bypassing routers and firewalls
automatically. Moreover it isn't necessary to open any ports
on the firewall that allows to keep high security level. So
there is no need neither for users nor for admins to tweak
network settings at all which makes the software an easy to
implement one.
After installing the program, administrator just goes about
his everyday activities without doing anything special. At
any moment, he can start Anyplace Control to monitor what's
going on any network machine, and if there is a need to troubleshoot
a problem, takes control over remote machine, with his mouse
and keyboard as if he were sitting in front of it. System
administrators can move the necessary files between computers,
install new software, restart and shut down remote PCs and
do anything else that one would normally do at the local workstation.
Spheres of Product Application
- Anyplace Control is a reasonable alternative to Virtual
Private Networks (VPN). Corporate computer networks which
are located in the same or different cities or even continents
can be consolidated into a single common network. Company
employees can have full remote access to the necessary computers
of the other branch through the secure communication channel
provided by Anyplace Control.
- A special helpdesk edition of Anyplace Control enables
help-desk specialists to provide remote tech support via
the Internet or LAN to the customers who cannot fix technical
problems on their own. A technician can connect to the customer's
desktop and fix any issue on the remote machine promptly
(reducing the general cost of the help-desk services to
the end user).
- Corporate networks aren't the only field of product application.
Office employees may find Anyplace Control useful while
going to the business trips and taking part in presentations.
Such confusing situations as missing PowerPoint presentations
happen not so seldom as one may think. But issues of such
nature are far less upsetting when using Anyplace Control.
Keeping the laptop open, click on the Anyplace Control icon
and connection with the remote home or office computer is
established over the Internet. Remote desktop displays the
data as you left it, so it is pretty easy to browse to the
folder where the presentation is saved, copy the missing
file to the laptop using the file transfer option in Anyplace
Control or simply start the presentation on remote desktop
and let the others watch it on the laptop screen.
- Using Anyplace Control, an individual can help relatives
and friends to resolve computer issues without leaving the
comfort of home chair. The software is also a tool for sharing
files with friends. Transferring music, photos or documents
directly to the friend's computer is easy with Anyplace
Control.
With Anyplace Control each user, either a home
or a corporate one, can find the product meeting to only
one's requirements but budget as well.
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