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How to Access Remote PC or provide Remote Assistance: step-by-step

20/05/12 | by yura [mail] | Categories: Anyplace Control

How often do you face with the situation when your computer illiterate friend  needs computer assistance, but you can't help him by phone? It is the situation when remote assistance software came to game!

...

Actions on your local computer

You will need to download Anyplace Control to your own computer and run it (Admin Module). Installation is not required: just run it and log in to your Online Account (if you still have not Online Account you will be able to create trial account for free):

Log in to you Online Account using your e-mail address and password.

Then click "Add New PC" button:


If your account is newly-created, you will see a little different interface. Use "Click here for instructions" button:

When you click this button, special link will be created and displayed in your browser:

 

You will need to send this link to the remote user via any communication way: Skype, e-mail or social network. This link is invitation for remote assistance session. It is very easy to send the link to your partner right from Anyplace Control web-site. All you need is: to click "Send button" and enter destination email address:

Anyplace Control will create standard invitation e-mail and send it to the remote user.

 

Actions on remote user's computer

When remote user open that message, it will look as shown below:

 

 

User clicks special link (shown in the e-mail) to download remote assistance module from Anyplace Control web-site. The following web-page will be loaded:

The only one action is required from remote user - to download and run the software (Host module). Installation is not required!  Passwords and ID-numbers are not required for the remote user and it is easier  in comparison with competitor's products.

Host Module software starts on users' PC and connects with your Online Account automatically.

Actions on your PC...again

Remote PC appears in your address book automatically and you can connect to it from your Online Account:

It is very secure because no one except you can log in to your Onlne Account.

Then you can control remote desktop in "Full Control" mode, access remote files and perform many other operations.

 



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8 comments

Comment from: Arbab Abbasi [Visitor]
Arbab Abbasisir how to connect my friend pc .............
22/06/12 @ 17:59
Comment from: romulo eduardo perez vargas [Visitor]
romulo eduardo perez vargasgracias por este soporte en linia....
30/06/12 @ 00:18
Comment from: atul [Visitor]
atulHi,

Basically my requirement is that, i want to give the view only of my system to my more then 100 clients and i want to manage the user at our end. So i need 100 user id and 100 password for that. When any user just click on any particular link then he should ask for user id and password then click and can see the view only of that particular system. Also, when i want to remove any particular guys from the list, i could do this. Please let me know if this is possible.

Thank You,
Atul bharadwaj
10/09/12 @ 07:37
Comment from: vernita [Visitor]
vernitaHow can access without this as other machine is not working properly to get email or run anything
22/09/12 @ 10:42
Comment from: yura [Member] Email
yurato vernita:
If remote PC has no Internet access to receive e-mail with Anyplace Control in attachment, remote user can save our installation package to Flash-drive from other PC and install Anyplace Control from Flash-drive
09/10/12 @ 10:23
Comment from: yura [Member] Email
yuraTo atul :
If you have 100 PCs and you want to control all them very often, we recommend to use installation package of Host module to install Anyplace Control for constant use on all PCs. In this case you will not need to remember ID and password of every remote PC. You will have constant contact list and connect without password. If you want to delete any PCs from contact list and add new instead, you will need to purchase Helpdesk license which allows to do it.
09/10/12 @ 10:29
Comment from: sathishkumar [Visitor]
sathishkumarvery useful sofware to me thank to u how to continue liftime method?
08/12/12 @ 20:17
Comment from: Madhumetha [Visitor]
MadhumethaI tried tis and it worked perfectly but after sometime it says you doesnot have enough space to perform tis action.Please help me out in this
16/12/12 @ 14:38

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