If you have any questions about our
software, please contact us either via email or filling in
the form below. The technical and customer support is managed
by our department in Ukraine (GMT+2 Time Zone). Usually we
answer any questions during 24 hours. Our
customers have privileges in technical support, so
you can inform us whether you are our customer, provide us
with your Ref.No. and information on the quantity of licenses
purchased.
Anyplace Control version and Windows version on
the Admin and Host PCs.
The problem you faced and all other information
that you think is related to the problem.
If you have problems with
connection, please describe your network environment:
Where host and admin PCs are located (in the LAN or
Internet), which type of IP addresses they have (private
or public). Describe intermediate points located between
PCs, such as proxys, routers, firewalls, etc.
F.A.Q.
We have answers for many frequently
asked questions. Please try to find answer in the FAQ
pagebefore contacting our support team.
