Best Help Desk team I've faced with

[Miranda]

Hi, I'm really glad of dealing with you. I've got a problem with your remote control software and was extremely glad when received your support really fast. I'm really flattered with your helpdesk department. I guess that you as remote desktop software vendors has got a really professional support team. You are not limited with a common role of reporting software's (service's) faults, password changes or resets, solution advice, etc.

There is a tendency that pc remote control helpdesk is associated with bad experiences only. Help desk department deserve more attention and respect as it works during the whole working day. I guess your remote desktop software is used all around the world, thus I assume your help desk works 24 hours a day. If anything goes wrong or needs to be fixed rapidly - help desk is the first users will call to.

Wish all your users understand that. Hope you won't have dull users, like me who was a real moron. Thanks for everything you have done to me.

[Administrator]

Thank you, we do appreciate your feedback.

[customeservice]

Hi,
Glad to recommend a nice help desk software. It features as Multi-department collabration functionality aims to provide effective communication within and between departments, and then increasing customer satisfaction.

[Administrator]

Thank you, but try not to advertise here )

[cady2027]

Thanks for the best help desk team to provide the best Help Desk Software.

[Administrator]

Thank you for feedback