Remote restart problem

Questions about issues/problems of Anyplace Control you have faced with and ways to sort them out

Remote restart problem

Postby samhooker » 23 Jul 2010, 19:36

I am able to connect from my admin PC (Windows 7 Enterprise) to my host PC (Windows 7 Home Premium) and fully control the host using Account Connection; however, if I do a remote restart, the host does not reconnect to the account server.

When I physically go to the host PC, the host module is running. Under Settings\Connection, I click View Reason of the problem... and get the message Host module is not started. It's mildly confusing, since the host module is where I'm seeing this message...

If I quit and restart the host module, it connects automatically and everything is fine. Since we will likely need to perform remote restarts with some regularity in our deployments, we need a way to resolve this problem. Is it a bug that is currently being worked out? Is there a work-around in place?
samhooker
 
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Re: Remote restart problem

Postby samhooker » 23 Jul 2010, 22:51

Okay, I found a workaround :)

Kill the option in the program that automatically starts in when Windows starts. Put a shortcut to the apc_host.exe file in the Startup folder, and it loads properly.
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Joined: 23 Jul 2010, 18:46

Re: Remote restart problem

Postby Administrator » 26 Jul 2010, 13:57

You may also try to download the latest release - 5.0.4 using the link from your registration letter
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