new account cant login to online

[touchsub]

I have purchased a fullversion version 5.2.1.0 with 2 licences and set up an online account, but the host module wont alow me to login in, does anyone know why this might be?

[touchsub]

It also says my account has not been activated and I am to use the registered account, when there is only the one acocunt

[bzjavier27]

I have the same problem. Already emailed sales and support but still no reply. I upgraded from basic to Premium Plan with 2 licenses. This is taking forever just to get started.

[Administrator]

Make sure you have purchased Premium Plan and using the Account Name given in the Registration Letter.

bzjavier27
Your account has already been activated. Please, check.