Admin module doesnt start up

Questions about issues/problems of Anyplace Control you have faced with and ways to sort them out

Admin module doesnt start up

Postby ImproveIT.Lux » 09 Jun 2011, 15:35

Hi

I've completed the install (twice now), and when done and I check mark "Start Anyplace control admin module now" it doesnt start, and I cannot start it manually in any way.
My Comodo internet security initially sandboxed the admin exe file but I trusted it.
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Re: Admin module doesnt start up

Postby Administrator » 09 Jun 2011, 16:49

Try to uninstall temporary Comodo to test a connection - if it works - you should contact Comodo's vendor with a request how to configure it the proper way.
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Re: Admin module doesnt start up

Postby Chopper » 13 Jul 2011, 17:09

I do have the same issue. Do you recommend me to disable my antivirus?
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Re: Admin module doesnt start up

Postby Administrator » 13 Jul 2011, 17:12

Yes, but not disable - please, uninstall it temporary to test a start up, as being disabled it still may block the maintenance of our remote desktop control software.
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Re: Admin module doesnt start up

Postby Chopper » 13 Jul 2011, 17:12

What? Do you recommend me to leave my PC unprotected? But why?
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Re: Admin module doesnt start up

Postby Administrator » 13 Jul 2011, 17:14

You may disconnect from the Internet - just to check. If Anyplace Control starts after antivirus uninstall - you should configure it the proper way. If it still does not start - we should explore the issue.
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Re: Admin module doesnt start up

Postby Chopper » 13 Jul 2011, 17:20

Lol, thank's for the tip :oops:
It was spyware doctor PC-tools! I de-actevated it. Now your software runs! Pardon for my tone, i just adore when your software runs ) ;)
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Re: Admin module doesnt start up

Postby Administrator » 13 Jul 2011, 17:24

No problem )
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