Internet service down ????

Questions about issues/problems of Anyplace Control you have faced with and ways to sort them out

Re: Internet service down ????

Postby sbs » 05 Feb 2011, 22:53

I get the message 'connection failed: myaccout name

Either firewall/anti virus locks the connection or the internet access is temporarily unavailable.'

It was working earlier, no problem, nothing has changed on my machine. I just cannot connect to my online account.

I am using anyplace control version 5.0 and Norton 360.

I have tried to reinstall and still get the same error when trying to log into my online account.

Thanks for any help,

John...
sbs
 
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Joined: 22 Dec 2010, 05:52

Re: Internet service down ????

Postby mtant28 » 06 Feb 2011, 02:43

ive had the same problem all day long as well i also get error code10053
has been working fine for idk how long it started about 5:30 am mountain time
mtant28
 
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Joined: 15 Dec 2010, 07:02

Re: Internet service down ????

Postby sf1541 » 06 Feb 2011, 23:17

Having the same problem here. I have tried everything , rebooting, changed out router, truned off all firewalls
Hope this is just temporary
sf1541
 
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Joined: 06 Feb 2011, 23:14

Re: Internet service down ????

Postby Administrator » 07 Feb 2011, 13:27

Recently our servers were in need to install latest critical security updates.
Nodes should have been restarted that might have given a downtime.

Are you able to connect now? Please, contact our support department providing your Account Name to check.
Administrator
Site Admin
 
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Joined: 18 Feb 2010, 18:05

Re: Internet service down ????

Postby sbs » 07 Feb 2011, 13:34

Everything is working now.

Thank you.
sbs
 
Posts: 18
Joined: 22 Dec 2010, 05:52

Re: Internet service down ????

Postby Administrator » 07 Feb 2011, 13:45

Please, take our appologies for any inconvenience you might have suffered.
Administrator
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