No registration keys, no return contact from support.

[raustin]

I placed my order on Monday May 13th 2013.
My payment was processed and completed within 30 minutes.
I was emailed links to download the software and my recipt as well as a logon for the managment of billing.
I sent an email to support to request my registration keys so I can install and use this software.
All of the above was done on May 13th 2013.

I contacted Avangate on May 14th 2013, to see if they had any information they too requested that I be emailed my registration keys.

I have yet to recieve my registration keys for this software. It has been well over 48 hours and I still can't use this software.
If I dont get an email within the next 12 hours I will be requesting a refund through Avangate as this is unacceptable.
I had a very similar problem last year when I first installed this product.

[Administrator]

After software purchase you will get a purchase confirmation with a link to download the program. Commonly it takes up to 12 hours for registration key to be delivered via e-mail after your payment is received if purchased on a working week. Registration keys for the software purchased on weekend are delivered on Monday.

In case you do not receive the registration letter within mentioned period, contact our sales department and provide us with your alternative email address you may be contacted at, as our messages may be blocked by your Anti-SPAM filter or failed to be delivered.

Please inform us the reference number of your paid order.