Purchased 2 Basic Plans - Have yet to receive my keys.

Questions about issues/problems of Anyplace Control you have faced with and ways to sort them out

Purchased 2 Basic Plans - Have yet to receive my keys.

Postby LBtrw » 06 Oct 2012, 19:55

I have received the initial email sending me to the download link of the product. As soon as I open the "Admin" module, I get a register the program screen.

My Order ID: 1096118

I purchased on Friday @ 10:29am. I've waited way over 12 hours and have yet to receive my licenses! I am starting to get worried. I needed this program up and running yesterday. :(
LBtrw
 
Posts: 3
Joined: 06 Oct 2012, 19:48

Re: Purchased 2 Basic Plans - Have yet to receive my keys.

Postby LBtrw » 08 Oct 2012, 14:47

*Update*
It is now Monday October 8th, 2012 and I have received an email from you this morning. Looks like we still have one problem. Here in the email they acknowledged I needed 2 licenses yet I was only given one serial.

"Thank you for registration of the "Anyplace Control" program!

Licensed product: "Anyplace Control 5x, Basic Plan"
Number of licenses: 2"

So my new question is did somebody short me of a serial or does that serial allow activation on 2 computers?

-Thanks.
LBtrw
 
Posts: 3
Joined: 06 Oct 2012, 19:48

Re: Purchased 2 Basic Plans - Have yet to receive my keys.

Postby LBtrw » 08 Oct 2012, 17:17

**2nd Update**

Everything is working fine.

Thanks!
LBtrw
 
Posts: 3
Joined: 06 Oct 2012, 19:48

Re: Purchased 2 Basic Plans - Have yet to receive my keys.

Postby Administrator » 09 Oct 2012, 08:17

Thanks for your messages!
Administrator
Site Admin
 
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Joined: 18 Feb 2010, 18:05


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