solved

Questions about issues/problems of Anyplace Control you have faced with and ways to sort them out

solved

Postby sbs » 03 Jan 2011, 04:41

Problem solved, sorry for the inconvience.
Last edited by sbs on 03 Jan 2011, 16:38, edited 1 time in total.
sbs
 
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Re: WTF

Postby Administrator » 03 Jan 2011, 13:43

Inform us the reference number of your order.

If you have purchased Premium Plan license, do you use Account Name given in Registration Letter youshould have received after the purchase?
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Re: WTF

Postby sbs » 03 Jan 2011, 13:54

Which Edition did you purchase? Basic or Premium?
Licensed product: "Anyplace Control 5x, Premium Plan"

What is the reference number of your purchased order?
Order number: 359061555

yes I entered the registration name and serial number as sent to me with the email. Everything was working fine until now.
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Re: WTF

Postby Administrator » 03 Jan 2011, 14:28

Which Account Name is used?
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Re: WTF

Postby sbs » 03 Jan 2011, 14:49

Online account name is home@duffy.com
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Re: WTF

Postby Administrator » 03 Jan 2011, 16:37

That is the problem. You should have used JDUFFY@SPRINGSIPS.COM account instead as it was instructed.

We have activated your home@duffy.com account
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