Your domain is blocked in my company..

[al_ibrahem]

Hi..

I tried Anyplace Control software and it is very useful for me..
On 1st of May I bought the PREMIUM version and it was fine..
Now, unfortunately my company blocked your website ( www.anyplace-control.com ) with unclear reason..
And then, anything related to your domain is blocked..

So, do you have a solution for this case?!

Thanks..

[Administrator]

Hello.
Perhaps your company doesn't allow remote access in security purposes or because of internal policy of your company?
Companie's policy sometimes is very strange.
For example in China people can't access "google.com" at all:
http://en.wikipedia.org/wiki/List_of_websites_blocked_in_the_People's_Republic_of_China

What is your company?
It was blocked by Admin of your firm or by your Internet service provider?
Also what is your country? Is it China?

Note: we have another domains with alternative software (similar to Anyplace Control).
You can try them and if you like them we will provide you with free license:

1) Remote Desktop Control: remote-desktop-control.com
2) Remote Control PC: remote-control-pc.com

Also there is another solution.
you still can access anyplace-control.com via Proxy server (but not directly).
Please try to search in google how to access blocked web-site via Proxy server.

[al_ibrahem]

First of all, thank you for your response..

Administrator wrote:
> Hello.
> Perhaps your company doesn't allow remote access in security purposes or
> because of internal policy of your company?
** Because of internal policy

> What is your company?
** Saudi Electricity Company..

> It was blocked by Admin of your firm or by your Internet service provider?
** It was blocked by Admin of my firm..

> Also what is your country? Is it China?
** Saudi Arabia

> Note: we have another domains with alternative software (similar to
> Anyplace Control).
> You can try them and if you like them we will provide you with free
> license:
>
> 1) Remote Desktop Control: remote-desktop-control.com
> 2) Remote Control PC: remote-control-pc.com
>
> Also there is another solution.
> you still can access anyplace-control.com via Proxy server (but not
> directly).
> Please try to search in google how to access blocked web-site via Proxy
> server.

My problem when I try to access my pc from outside the company by using Online Account Connection ( through HTTP proxy )..
When I run Host Module and try to sign on to Online Account Connection, the error message "proxy authorization required" display..
It was work fine...

Note: I tried many software before APC, but also all of them are blocked..
when I tried APC it worked fine..
but when I bought it, the story changes.. may be it is my luke

[Administrator]

al_ibrahem wrote:

> My problem when I try to access my pc from outside the company by using Online
> Account Connection ( through HTTP proxy )..
> When I run Host Module and try to sign on to Online Account Connection, the error
> message "proxy authorization required" display..
> It was work fine...

As far as I understand, you try to connect to Online Account via Proxy server? In the Admin module (on the log in window) you will see "Connect via Proxy" option.
Do you use this option?
You will need to enter correct login and password to connect via Proxy (if Proxy is protected by passowrd).
I recommend you to test Proxy connection via Internet Explorer or FireFox or other browser:
1) Try to visit any web-site local in your country via Proxy
2) Try to visit our web-site via Proxy. If it doesn't work, it means that your Admin has blocked connection via Proxy server also and it is bad (but you can try our alternative software)
3) If connection via Proxy works in browser, then you can try connection in Admin module using the same settings of Proxy (login, password...).

> Note: I tried many software before APC, but also all of them are blocked..
> when I tried APC it worked fine..
> but when I bought it, the story changes.. may be it is my luke

As I informed you before, we have another software: www.remote-desktop-control.com
Perhaps this domain is not blocked by your company. Please try it

[al_ibrahem]

Yaaa.. I tried to connect to online account via proxy and I filled all fields ( proxy, port, username and password )..
And that what I mean, when I browse any website via the proxy it is ok..
But when I browse your website it is blocked..
I tried other software and the same problem..
There is a filter on our network to block any domain contains some keywords ( control, remote, twitter, youtube .... etc)

So, do you have solution for this case ?!

[Administrator]

al_ibrahem wrote:
> So, do you have solution for this case ?!

Yes, I have solution.
Please find our software "Remote Desktop Control" in the internet (not on our web-site).
For example here: http://www.download.com
This software is used domain name "rdc-gateway.info" for connection to account server. This domain should be allowed in your company (I hope).

[al_ibrahem]

Thank you for your reply..

I tested the domain : rdc-gateway.info and it is not blocked ( via browser )..
Then I downloaded Remote Desktop Control and installed it (Host Module on my office pc & Admin Module on my home pc )..

But when I run the Admin Module on my home pc, the following message appears:
Evaluation period has expired. Please, register the software

That is because I used the same software before in free-trial period in my home network..

So, how can I tested it to ensure it works fine?

Note:
If you can transfer my license from any place control to remote desktop control (online geteway version ) , that is fine ( I don't get any benefit from any place control now )..

[Administrator]

al_ibrahem wrote:
> If you can transfer my license from any place control to remote desktop
> control (online geteway version ) , that is fine ( I don't get any benefit
> from any place control now )..

yes, we will provide you with license for remote desktop control.
Please inform us your email address you used to purchase anyplace control.
we will find your existing license and send new license

[al_ibrahem]

Thank you..

My email is:
al_ibrahem@hotmail.com

[Administrator]

We've sent you registration key and link to download full version of Remote Desktop Control.
Also we've sent instructions and passwords.
We've created new Online account on the server rdc-gateway.info
Please inform us about result.

[al_ibrahem]

I received your email, thank you so much..

I will inform you on Saturday about the result (because Thu. & Fri are the weekend in Suadi Arabia)..

[Administrator]

ok. We will wait for info

[al_ibrahem]

Hi..
I downloaded the software, then insalled it ( admin module on home pc & host module on work pc )..
From my home, it is ok and I logged in by online account connection..

From my company, when I tried to login to online account connection, I get the following error msg:
target PC not found at this time. Try again later. error 11002

That what happen with me..

[Administrator]

Did you try to connect via Proxy server?

[al_ibrahem]

Sorry for lating ..
Yes i tried it by using HTTPort, and the same result ..