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Admin module doesnt start up

PostPosted: 09 Jun 2011, 15:35
by ImproveIT.Lux
Hi

I've completed the install (twice now), and when done and I check mark "Start Anyplace control admin module now" it doesnt start, and I cannot start it manually in any way.
My Comodo internet security initially sandboxed the admin exe file but I trusted it.

Re: Admin module doesnt start up

PostPosted: 09 Jun 2011, 16:49
by Administrator
Try to uninstall temporary Comodo to test a connection - if it works - you should contact Comodo's vendor with a request how to configure it the proper way.

Re: Admin module doesnt start up

PostPosted: 13 Jul 2011, 17:09
by Chopper
I do have the same issue. Do you recommend me to disable my antivirus?

Re: Admin module doesnt start up

PostPosted: 13 Jul 2011, 17:12
by Administrator
Yes, but not disable - please, uninstall it temporary to test a start up, as being disabled it still may block the maintenance of our remote desktop control software.

Re: Admin module doesnt start up

PostPosted: 13 Jul 2011, 17:12
by Chopper
What? Do you recommend me to leave my PC unprotected? But why?

Re: Admin module doesnt start up

PostPosted: 13 Jul 2011, 17:14
by Administrator
You may disconnect from the Internet - just to check. If Anyplace Control starts after antivirus uninstall - you should configure it the proper way. If it still does not start - we should explore the issue.

Re: Admin module doesnt start up

PostPosted: 13 Jul 2011, 17:20
by Chopper
Lol, thank's for the tip :oops:
It was spyware doctor PC-tools! I de-actevated it. Now your software runs! Pardon for my tone, i just adore when your software runs ) ;)

Re: Admin module doesnt start up

PostPosted: 13 Jul 2011, 17:24
by Administrator
No problem )