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Purchased 2 Basic Plans - Have yet to receive my keys.

PostPosted: 06 Oct 2012, 19:55
by LBtrw
I have received the initial email sending me to the download link of the product. As soon as I open the "Admin" module, I get a register the program screen.

My Order ID: 1096118

I purchased on Friday @ 10:29am. I've waited way over 12 hours and have yet to receive my licenses! I am starting to get worried. I needed this program up and running yesterday. :(

Re: Purchased 2 Basic Plans - Have yet to receive my keys.

PostPosted: 08 Oct 2012, 14:47
by LBtrw
*Update*
It is now Monday October 8th, 2012 and I have received an email from you this morning. Looks like we still have one problem. Here in the email they acknowledged I needed 2 licenses yet I was only given one serial.

"Thank you for registration of the "Anyplace Control" program!

Licensed product: "Anyplace Control 5x, Basic Plan"
Number of licenses: 2"

So my new question is did somebody short me of a serial or does that serial allow activation on 2 computers?

-Thanks.

Re: Purchased 2 Basic Plans - Have yet to receive my keys.

PostPosted: 08 Oct 2012, 17:17
by LBtrw
**2nd Update**

Everything is working fine.

Thanks!

Re: Purchased 2 Basic Plans - Have yet to receive my keys.

PostPosted: 09 Oct 2012, 08:17
by Administrator
Thanks for your messages!