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solved
Posted:
03 Jan 2011, 04:41by sbs
Problem solved, sorry for the inconvience.
Re: WTF
Posted:
03 Jan 2011, 13:43by Administrator
Inform us the reference number of your order.
If you have purchased Premium Plan license, do you use Account Name given in Registration Letter youshould have received after the purchase?
Re: WTF
Posted:
03 Jan 2011, 13:54by sbs
Which Edition did you purchase? Basic or Premium?
Licensed product: "Anyplace Control 5x, Premium Plan"
What is the reference number of your purchased order?
Order number: 359061555
yes I entered the registration name and serial number as sent to me with the email. Everything was working fine until now.
Re: WTF
Posted:
03 Jan 2011, 14:28by Administrator
Which Account Name is used?
Re: WTF
Posted:
03 Jan 2011, 14:49by sbs
Online account name is
home@duffy.com
Re: WTF
Posted:
03 Jan 2011, 16:37by Administrator
That is the problem. You should have used
JDUFFY@SPRINGSIPS.COM account instead as it was instructed.
We have activated your
home@duffy.com account