Page 1 of 1

Clarification on host module

PostPosted: 13 Jun 2010, 21:38
by pcguy
Would like to get some clarification on host module usage. If I connect to person A's computer for one time to fix a problem then that Host Module has been used and can not be used for anyone else. So if I had to connect to say 10 people's computer over say a month that I would require to purchase 10 Host licenses and can not reuse any previously purchased host modules?

Re: Clarification on host module

PostPosted: 14 Jun 2010, 17:32
by Administrator
If you require one-time connection or often change of Host PC - you'd better purchase HelpDesk Edition that allows you to transfer license from one PC to another.

In Premium Plan, that was designed for private users if you install Host module and connect to that PC - license becomes locked and you won't be able to move it. Surely we can delete the license, thus it is free for the first time, consequent license movement costs $5 USD per license.

Please, contact our sales department if you need further consult, or you may ask your questions here.
Hope our answers will be helpful for other users as well.