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One-time access question.

PostPosted: 04 Oct 2011, 17:21
by Agozyen
I am considering getting Anyplace Control and would like to know a bit more about one-time access. When I initiate a one-time access session with a remote computer, and then that session is finished, is the host software removed or still present on the host machine. Also, will future attempts at reconnecting to that same machine require that I send a link?

In addition to that, I would like to know if I host licenses that come with the premium plan are for the permanent access or do they apply to both permanent and one-time access. In other words, if I buy the Premium package with 1 host license, can I have a single computer always online and use the one-time option as needed?

Thank you in advance!

Re: One-time access question.

PostPosted: 09 Oct 2011, 21:52
by Administrator
Premium Plan does not allow you to perform one-time access connection.
For one-time access you should use HelpDesk Edition, where the license is deleted from your account after the Host module is uninstalled or disconnected from account.