If you ever used TeamViewer or ShowMyPC or other remote access programs, you should have been convinced their ID numbers and passwords make remote assistance difficult. Even if user downloads and starts the TeamViewer, you are still unable to connect to his PC untill you ask his ID and password. But what if user received your invitation e-mail, started TeamViewer but he is away from his computer? You can call to user by phone:
We've released new version of Host Module for remote assistance (that doesn't require installation).
Now you will see difference in your Admiin's address book between usual Host module (installaed for constant use) and Host module started for one-time assistance (that doesn't require installation). The last one is marked by "--" symbols in the address book.
Also one serious bug has been fixed. You can test it right now: http://www.anyplace-control.com/download-admin.shtml
How often do you face with the situation when your computer illiterate friend needs computer assistance, but you can't help him by phone? It is the situation when remote assistance software came to game!