Connect to Your Computer and Control it From Anywhere with Remote Desktop Software

31/05/10 | by yura [mail] | Categories: Anyplace Control

An ideal solution for many scenarios, remote desktop software gives you the power to remotely access and control your computer regardless of where you are. This means that you can practically use your computer as though you were sitting there in front of it.

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Hard Days Of Help Desk

28/05/10 | by yura [mail] | Categories: Anyplace Control

When recruiting staff to your Help Desk department inform them about difficulties they can face with. Besides a necessity to be competent in their own field, supporters should always stay calm and be ready to any situations that may occur. Here are some examples of what can happen:

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Initial steps to build good Help Desk

26/05/10 | by yura [mail] | Categories: Anyplace Control

Help Desk staff are people whom customers call or mail to whenever any issue with PC or software occurs.
Here are some vital points that should be present at your site before you start your Help Desk  business:

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