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Example of Customer Service Survey
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Sometimes it is very useful to hold a survey questionnaire among customers to find out their thoughts about your customer service. It will also help you to get an insight into the transaction between your support team and your company customers. Here is an example of a very general survey that can be used to get your customers' feedback. It is not a unique one, surely you may adapt it to your own needs, e.g. if you want to know more about your remote support team you may add other specific questions you consider to be informative.
3 comments
Comment from: corona del mar dental [Visitor]
Awesome post mike, it's been a while since I've been on here. I see that nobody has lost their passion. Good to be back.
25/09/10 @ 11:39
Comment from: houston vizilite [Visitor]
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14/10/10 @ 10:13
Comment from: Andrei laser [Visitor]
I wasn't going to comment as this was written a while ago, but as I have just read it a second time, I thought I say thank you for this great article.
14/10/10 @ 21:02
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